Exchange and Returns

We are sure you will love each and every piece of Diane Kordas jewellery, but if you would like to return your purchase please email us within 10 days of receiving your order at:  neelgemstones@gmail.com Please include in the email:

Name
Order Number
Delivery address

A member of our team will be in touched

All items returned should have a Return invoice of the product or receipt

Please Note: All ‘made to order’, ‘custom’ and ‘bespoke’ orders are Final Sale and not eligible for refund or return.

Please be aware that all costs incurred in shipping returns are the responsibility of the customer. Duty reclaims on returns are the responsibility and we will endeavour to aid you with any required paperwork.